These terms and conditions were last updated on 3 September 2025
1. Introduction These terms and conditions apply to this website and transactions related to our products and services. You may be bound by additional contracts in connection with your relationship with us or any product or service you receive from us. If any provisions of additional contracts conflict with provisions of these terms and conditions, the provisions of such additional contracts shall prevail.
2. Binding By registering on this site, accessing it, or using it in any other way, you hereby agree to be bound by the terms and conditions set forth below. The mere use of this website implies knowledge and acceptance of these terms and conditions. In certain particular cases, we may also ask you to give your explicit consent.
3. Electronic Communication By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending you an email, and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to, the requirement that such communications be in writing.
4. Intellectual Property We or our licensors own and control all copyright and other intellectual property rights in the website and the data, information and other resources displayed or accessible on the website.
4.1 All Rights Reserved Unless specific content dictates otherwise, you are not granted any license or other rights under copyright, trademark, patent or other intellectual property rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed in any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market or commercialize any of the resources on this website in any form, without our prior written permission, except and only to the extent otherwise provided in regulations of mandatory law (such as the right to quote).
5. Newsletters Notwithstanding the foregoing, you may forward our newsletter in electronic form to others who may be interested in visiting our website.
6. Third Party Property Our website may include hyperlinks or other references to third party websites. We do not monitor or review the content of third party websites that are linked to this website. Products or services offered by other websites are subject to the applicable terms and conditions of those third parties. The opinions expressed or items appearing on such sites are not necessarily shared or endorsed by us.
We are not responsible for the privacy practices or content of these sites. You assume all risks associated with the use of these websites and any third party services. We will not accept any responsibility for any loss or damage, whatever the cause, resulting from the disclosure of your personal information to third parties.
7. Responsible Use By visiting our website, you agree to use it only for the intended and authorized purposes by these terms and conditions, by any additional contract concluded with us, and by applicable laws and regulations, as well as by generally accepted online practices and industry guidelines. You must not use our website or our services to use, publish or distribute any material that consists of (or is linked to) malicious software; use data collected on our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.
It is strictly prohibited to engage in any activity that causes, or could cause, damage to the website or that interferes with the performance, availability or accessibility of the website.
8. Registration You may open an account on our website. During this process, you may be asked to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and you agree not to share your passwords, account information or secure access to our website or our services with any other person. You must not authorize any other person to use your account to access the website as you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of the disclosure of your password.
After account closure, you will not attempt to open a new account without our authorization.
9. Idea Submission Do not send any ideas, inventions, works of authorship or other information that may be considered your own intellectual property that you would like to present to us, unless we have previously signed an agreement concerning intellectual property or a non-disclosure agreement. If you disclose it to us in the absence of such written agreement, you grant us a worldwide, irrevocable, non-exclusive and royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content on any existing or future medium.
10. Termination of Use We may, at our sole discretion, at any time modify or discontinue access, temporarily or permanently, to the website or any service thereon. You agree that we shall not be liable to you or any third party for any modification, suspension or discontinuation of your access or use of the website or any content you may have shared on the website. You shall not be entitled to any compensation or other payment, even if certain features, certain settings and/or any content you have contributed to or relied upon are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, access restriction measures to our website.
11. Warranties and Liability Nothing in this section will limit or exclude an implied warranty of law that it would be unlawful to limit or exclude. This website and all its content are provided “as is” and “as available” and may contain inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, express or implied, as to the availability, accuracy or completeness of the content. We do not warrant that:
- this website or our products or services will meet your requirements;
- this website will be available on an uninterrupted, timely, secure or error-free basis;
- the quality of any product or service purchased or obtained by you through this website will meet your expectations.
Nothing on this website constitutes or is intended to constitute legal, financial or medical advice of any kind. If you need advice, you should consult an appropriate professional.
The following provisions of this section shall apply to the maximum extent permitted by applicable law and shall not limit or exclude our liability with respect to any matter for which it would be unlawful or unlawful for us to limit or exclude our liability. In no event shall we be liable for direct or indirect damages (including damages for loss of profits or revenue, loss or corruption of data, software or databases, or loss or damage to property or data) suffered by you or any third party, resulting from your access to or use of our website.
Except to the extent that any additional contract expressly provides otherwise, our maximum liability to you for any damages arising from or related to the website or any products and services marketed or sold through the website, regardless of the form of action that gives rise to liability (whether contractual, equitable, negligence, intentional conduct, tort or otherwise) shall be limited to CAD $500. This limit shall apply globally to all your claims, actions and causes of action of any nature and type.
12. Privacy To access our website and/or our services, you may be required to provide certain information about yourself as part of the registration procedure. You agree that any information you provide will always be accurate, correct and up to date.
We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. The emails we send you are only related to the provision of agreed products or services.
We have developed a policy to address all your privacy concerns. For more information, please see our privacy statement and cookie policy.
13. Accessibility We are committed to making the content we provide accessible to people with disabilities. If you have a disability and cannot access any part of our website due to your disability, we ask that you send us a notification including a detailed description of the problem you encountered. If the problem is easily identifiable and can be resolved in accordance with standard industry computer tools and techniques, we will resolve it promptly.
14. Export Restrictions / Legal Compliance Access to the website from territories or countries where the content or purchase of products or services sold on the website is illegal is prohibited. You may not use this website in violation of Canada’s export laws and regulations.
15. Assignment You may not assign, transfer or subcontract any of your rights and/or obligations under these terms and conditions, in whole or in part, to a third party without our prior written consent. Any purported assignment in violation of this section shall be null and void.
16. Breach of These Terms and Conditions Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, we may take such action as we deem appropriate to deal with the breach, including temporary or permanent suspension of your access to the website, contacting your Internet service provider to request that they block your access to the website, and/or bringing legal action against you.
17. Force Majeure Except for payment obligations hereunder, no delay, failure or omission by either party to perform or observe any of its obligations hereunder shall be deemed a breach of these terms and conditions if and as long as such delay, failure or omission results from a cause beyond the reasonable control of that party.
18. Indemnification You agree to indemnify, defend and hold us harmless from all claims, liabilities, damages, losses and expenses related to your breach of these terms and conditions and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for damages, losses, costs and expenses related to or arising from such claims.
19. Waiver Failure to enforce any of the provisions set forth in these terms and conditions and in any agreement, or failure to exercise a termination option, shall not be construed as a waiver of such provisions and shall not affect the validity of these terms and conditions or any agreement or any part thereof, or the right thereafter to enforce each and every provision.
20. Language These terms and conditions shall be translated exclusively into French or English. All notifications and correspondence shall be written exclusively in this language.
21. Entire Agreement These terms and conditions, together with our privacy statement and cookie policy, constitute the entire agreement between you and 9377-1384 Qc inc. regarding your use of this website.
22. Updates to These Terms and Conditions We may from time to time update these terms and conditions. The date indicated at the beginning of these terms and conditions is the most recent revision date. We will notify you in writing of any changes or updates, and the revised terms and conditions will take effect on the date we notify you. Your continued use of this website after the posting of changes or updates will be considered notice of your acceptance to comply with and be bound by these terms and conditions. To request a previous version of these terms and conditions, please contact us.
23. Choice of Law and Jurisdiction These terms and conditions are governed by the laws of Canada. Any dispute relating to these terms and conditions shall be subject to the jurisdiction of the courts of Canada. If any part or provision of these terms and conditions is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision shall be modified, deleted and/or enforced to the fullest extent possible in order to give effect to the intent of these terms and conditions. The other provisions shall not be affected.
24. Contact Information This website is owned and operated by 9377-1384 Qc inc.
You may contact us regarding these terms and conditions by writing to us or sending us an email at the following address: confidentialite@soumissionentretienmenager.ca
302 Rue Pelletier St-Jérôme, QC J7Y 3M1
25. Download You may also download our terms and conditions in PDF format.
